Returns & Exchanges
At Moondog Bait Co, we want you to be completely satisfied with your catch; if your gear isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.
Attach the Shipping Label
Download and print the prepaid return shipping label provided through our portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our team inspects your return at the warehouse, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing